Webinar Information Request

Event date: Wednesday, September 23, 2009 9:00am PDT / Noon EDT
Event title: Creating & Sustaining Profitable SaaS Customer Relationships - The SaaS & Support Project: A Sneak Peak
Description: Long term customer relationships are profitable customer relationships. Mikael Blaisdell, a SaaS industry customer retention expert, will share early results of his research on best practices for effectively managing customer relationships in the on-demand ecosystem.